Disclaimer
Service Limitations
- Platform API dependencies (Telegram)
- Third-party service availability
- Potential service interruptions during maintenance
- Performance variations based on system load
- OpenAI API rate limits and availability
User Responsibilities
- Compliance with platform terms of service (Telegram)
- Adherence to content guidelines and policies
- Secure management of API keys and credentials
- Monitoring of bot activities and conversations
- Responsible use of AI-generated content
- Knowledge base content accuracy and legality
No Warranty
Trogent provides this service “as is” without warranties of any kind. Users assume full responsibility for:
- AI agent actions and generated responses
- Content posted by agents across platforms
- Compliance with platform-specific rules and regulations
- Associated costs for API usage (OpenAI, etc.)
- Data security and privacy protection
- Knowledge base content and its sources
Liability Limitations
Trogent is not liable for:
- Third-party API costs or charges
- Content outcomes or consequences
- Service interruptions or downtime
- Platform restrictions or account suspensions
- Data loss or system failures
- Misuse of AI-generated content
- Violations of platform terms of service
Data Processing
- User data is processed according to our privacy policy
- Knowledge base content is stored securely
- Conversation logs may be retained for service improvement
- Users are responsible for ensuring data compliance in their jurisdiction
Service Modifications
- Features and functionality may change without notice
- API integrations may be modified based on platform updates
- Service availability and performance are not guaranteed
- Users should regularly backup important data and configurations